MOWBRAY FIREPLACES INSTALLATION PROCEDURE
CHOOSING THE RIGHT APPLIANCE
The process of choosing the appliance that suits the customer's requirements usually begins with a visit to our showroom in Melton Mowbray, where the customer will be given expert advice and information in order to meet the customers expectations.
MOWBRAY FIREPLACES DO NOT OPERATE A COMMISSION BASED APPROACH WHEN ADVISING CUSTOMERS
Our priority is to provide the customer with the appliance / fireplace that meets their requirements. We achieve this by guiding customers through various product brochures, and demonstrating live models backed up by experience gained over the years from many successful installations.
We then follow on with a visit to the installation site , to carry out a survey and to provide a quote if required. A quotation will be prepared, which will detail the installation, component costs, fitting and certification.
THIS SERVICE IS FREE WITHIN A 15 MILE RADIUS OF MELTON MOWBRAY AND OAKHAM WITH NO OBLIGATION
THE INSTALLATION PROCESS
On acceptance of the quotation , the customer will be given a fitting date to suit. Our fully experienced and qualified engineers will complete the installation to the standards required by GAS SAFE, HETAS and the approved Document J of the building regulations. C02 detectors are fitted as standard with all solidfuel applaince installations.
See our After Sales Section for after care services provided by us.
At Mowbray Fireplaces , we have our own team of service / installation engineers who are GAS SAFE and HETAS qualified to carry out safe installations and service work to all types of heating appliances. Mowbray Fireplaces have been fitting and servicing all types of fires, stoves and heating since 1997. We only supply and fit flue liners and components that comply with Document J of the building regulations.
We recommend that all heating appliances are serviced annually and chimneys / flues are swept at least once a year depending on the type of fuel burnt. A condition of all manufacturers appliances that we install is that the appliance is serviced every 12 months to maintain warranty and to ensure safe operation.